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Manager - Retail, Center Team

5–8 yrsonsiteGurugram

The role

An on-site Manager role in Gurugram within a Retail Command Center team, identifying and resolving critical system and process issues across the retail ecosystem and collaborating with technology, operations, supply chain and commercial teams.

What you would do

  • Identify and resolve critical system and process issues across the retail ecosystem
  • Assess the impact of system changes across interconnected platforms
  • Collaborate with technology, operations, supply chain and commercial teams
  • Drive root-cause analysis and implement long-term systemic fixes
  • Translate technical insights into business actions and business requirements into technical solutions

What they are looking for

  • 5-8 years of experience
  • Experience in retail, supply chain, e-commerce or operations
  • Strong understanding of process flows and system architecture
  • Excellent analytical and problem-solving skills
  • Ability to manage cross-functional stakeholders
  • Comfort working in fast-paced, ambiguous environments

Skills

Retail OperationsSupply ChainE-commerceRoot Cause AnalysisProcess FlowsSystem ArchitectureAnalytical SkillsProblem SolvingStakeholder ManagementBusiness Requirements